Privacy policy
Effective Date: May 11, 2026
Engraved Words LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website (engravedwords.com), place an order, subscribe to our communications, or interact with us on social media.
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.
1. Information We Collect
We collect information in the following categories when you visit our website, make a purchase, or interact with our brand.
Information You Provide Directly: When you place an order, create an account, subscribe to our email list, or contact us, we may collect your name, email address, phone number, billing address, shipping address, and any other information you choose to provide in communications with us.
Payment Information: When you make a purchase, your payment details are collected and processed securely by our third-party payment processors. We do not store, access, or retain your full credit card number, debit card number, or other sensitive payment credentials on our servers.
Information Collected Automatically: When you browse our website, we may automatically collect certain technical and usage data, including your IP address, browser type and version, device type and operating system, pages viewed and time spent on each page, referring website or source, and general geographic location based on IP address.
Marketing Interaction Data: If you subscribe to our email communications or interact with our advertising, we may collect your email subscription preferences, your engagement with our email communications such as opens and clicks, and your interactions with our advertisements on third-party platforms.
2. How We Use Your Information
We use the information we collect for the following purposes: to process, fulfill, and ship your orders; to send order confirmations, shipping updates, and delivery notifications; to respond to your inquiries and provide customer support; to send marketing communications about new products, upcoming drops, and brand updates if you have opted in to receive them; to analyze website traffic, understand user behavior, and improve the functionality and performance of our website; to measure the effectiveness of our advertising and marketing efforts; to detect, prevent, and address fraudulent or unauthorized transactions; and to comply with applicable legal obligations and enforce our Terms and Conditions.
3. Payment Processing
All payments are processed securely through third-party payment service providers. Our current payment processors include Shopify Payments, PayPal, and Apple Pay. These providers handle your payment information directly under their own privacy policies and security standards. We encourage you to review their respective privacy policies for information about how they protect your data.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts.
Technologies we may use include Shopify analytics and performance tools, Google Analytics for website traffic analysis, Meta Pixel for advertising measurement on Facebook and Instagram, and email marketing platform tracking for measuring campaign performance.
These technologies allow us to understand how visitors navigate our website, measure the performance of our advertising campaigns, improve the overall user experience, and deliver relevant content and advertisements to you on third-party platforms.
By continuing to use our website, you consent to the use of cookies and similar technologies as described in this policy. You may manage or disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain features on our website.
Our website does not currently respond to "Do Not Track" browser signals.
5. Email Communications
If you subscribe to our email list through our website, at our conference booth, or through any other channel, we may send you promotional emails about new Engravings, product launches, exclusive phrases, early access opportunities, and brand updates.
Every promotional email we send includes an unsubscribe link. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us directly at hello@engravedwords.com. Please allow up to 5 business days for your request to be processed.
Opting out of marketing emails will not affect transactional communications related to your orders, such as order confirmations and shipping notifications.
6. How We Share Your Information
We share your personal information only as necessary to operate our business and fulfill your orders. We may share information with the following categories of service providers: payment processors for secure transaction processing, our print-on-demand fulfillment partner for order production and shipping, shipping carriers for package delivery, our email marketing platform for sending communications you have opted into, and analytics and advertising platforms for website performance and marketing measurement.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
7. Data Transfers
Engraved Words LLC is based in the United States. Our service providers, including our fulfillment partner and payment processors, may operate in the United States and other countries. Your personal information may be transferred to, stored in, and processed in countries outside your country of residence.
By using our website and placing an order, you consent to the transfer of your information to the United States and other jurisdictions where our service providers operate, subject to applicable data protection laws.
8. How Long We Keep Your Information
We retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected. This includes retaining information to process and fulfill your orders, provide ongoing customer support, meet our legal, tax, and accounting obligations, resolve disputes and enforce our agreements, and maintain records as required by applicable law.
When your information is no longer needed for any of these purposes, we will securely delete or anonymize it.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access the personal information we hold about you, the right to request correction of inaccurate or incomplete information, the right to request deletion of your personal information subject to certain legal exceptions, the right to withdraw your consent for marketing communications at any time, and additional rights that may apply under the laws of your jurisdiction.
If you are located in the European Union, the United Kingdom, Canada, or another jurisdiction with comprehensive privacy legislation, you may have additional rights under applicable regulations such as the GDPR or CCPA.
Residents of California may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and how it is used, and the right to request deletion of personal information.
To exercise any of these rights, please contact us at hello@engravedwords.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encrypted connections (SSL/TLS) for data transmission, secure third-party payment processing, and restricted access to personal information within our organization.
However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
11. Children's Privacy
Our website and products are not directed to individuals under the age of 18. We do not knowingly collect, solicit, or maintain personal information from children under 18 years of age. If we become aware that we have inadvertently collected personal information from a child under 18, we will take prompt steps to delete that information.
If you believe that a child under 18 has provided us with personal information, please contact us at hello@engravedwords.com so we can take appropriate action.
12. Third-Party Links
Our website or emails may contain links to third-party websites, platforms, or services that are not operated or controlled by Engraved Words LLC. We are not responsible for the privacy practices, content, or security of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
13. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other operational needs. Any changes will take effect immediately upon posting to this website. The effective date at the top of this page will be updated accordingly.
Your continued use of our website after any modifications constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically.
14. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us.
Engraved Words LLC Mesa, Arizona, United States
Email: hello@engravedwords.com Instagram: @shopengravedwords Website: engravedwords.com